Shipping policy

At Hundsel, we prioritize providing you with the best possible shipping experience, no matter where you are.

Hundreds of customers worldwide trust us daily, and we are committed to processing your order quickly and seamlessly.

1. Processing Time

Once your order is received, it is carefully processed by our team. We verify the accuracy of the provided details and confirm the payment. This step ensures that your order is correctly assembled and prepared for shipment. As soon as everything is complete, we move your order to the next phase.

2. Delivery Time

Once your package is packed, we hand it over to our reliable shipping partner. Shipping usually takes 4 to 5 days. You will receive an email with a tracking number, allowing you to monitor the status of your order at any time.

3. Shipping Costs

Shipping is free worldwide for orders over €50.00 – for all other orders, a shipping fee of €5.90 applies.

Worldwide Shipping and Stock Availability

We ship worldwide and maintain two large warehouses in the DACH region. If a product is out of stock in one of our warehouses, we ship it from the next available warehouse to avoid marking items as “sold out.” This process streamlines our logistics but may result in a delay of 1 to 2 days. For items shipped from our international fulfillment center, the average delivery time is typically 5 to 9 business days.

Contact for Questions

If there are delays or if you have questions about your order, you can reach us anytime through our Help | Contact page. Our team will gladly assist you by providing detailed information about your shipment.